Privacy & cookie policy
Last updated: September 2026
This policy explains how General Metal Works ("we", "us") handles the personal information you choose to share with us through this website. We keep data collection to a minimum: the only information we gather is what you send us through our contact form.
Who we are
General Metal Works, Bieb is-Sultan Street, Żabbar, Malta. For any privacy question, or to exercise your rights below, contact us at info@generalmetalworks.com.mt . We are the data controller for the information described here.
What we collect, and why
When you submit the contact form, we receive the details you enter: your name, email address, the subject, and your message. We use these solely to read and respond to your enquiry. We do not use them for marketing, and we do not sell or share them for advertising.
Lawful basis
We process this information on the basis of your consent, given when you choose to send us a message, and our legitimate interest in responding to enquiries about our services.
How your message reaches us
Our contact form is delivered by a third-party form service (Web3Forms), which passes your submission to our email inbox. Your message therefore passes through that provider and our email host purely so it can be delivered to us. We recommend reviewing Web3Forms' own terms if you would like detail on how they handle submissions in transit.
How long we keep it
We keep enquiry emails in our email archive and do not routinely delete them, so they may be retained indefinitely as part of our business records. You can ask us to erase your data at any time — see Your rights below.
Cookies & analytics
We use Google Analytics 4 to understand, in aggregate, how visitors use the site: which pages are viewed and how people arrive. This sets analytics cookies in your browser.
Analytics is not loaded until you choose "Accept" on the cookie notice shown on your first visit. If you decline, no analytics cookies are set and no analytics data is collected; the only thing stored in that case is a small essential cookie that remembers your choice.
You can change your decision at any time using the "Cookie settings" link in the site footer, which reopens the notice.
Your rights
Under the GDPR and Malta's Data Protection Act, you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise any of these, email us at the address above.
If you believe we have handled your data improperly, you have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a revised date.